Customer Service Administrator

Role: Permanent

Location: Swindon

Working in a busy, vibrant but friendly office, you would provide support to a team of account managers looking after multiple client accounts across various industry sectors.

The Role:

Day to day activities include phone and email communication with clients.
Answer end consumer queries i.e. issue refunds
Deal with couriers
General Administration.
Compiling reports.
Quoting customers for ad-hoc services or requests.
Liaising with suppliers and Account Managers

Skills and Experience:

Great interpersonal skills
The ability to multi-task
Excellent IT skills and the ability to pick up new software packages is essential.
Experience of working in a busy office environment.
Good customer service skills and attention to detail required.
Flexibility, working alone or as part of a team.
Previous and proven experience in a commercial customer service/administration environment

Benefits:

Competitive salary
Parking On Site
40 Hour week
Working hours 9:00 to 5:30, Mon - Fri

Our client is based outside of Swindon and your own transport would be essential for this role